Here’s how to avoid taking an “L” when buying sports tickets online.
As the Detroit Lions return to Ford Field to face off against the Los Angeles Rams, fans are eager to catch a glimpse of the NFC North Champions from the stands. Sunday’s game will be the first-ever playoff game held at Ford Field—a historic moment for the Lions and the city of Detroit.
While excitement is certainly in the air, Michigan Attorney General Dana Nessel wants Lions fans to remain vigilant when looking for tickets online—and to keep an eye out for potential scammers looking to make money off of unsuspecting fans.
“Online ticket sales come with a certain amount of risk. It’s easy for scammers to create a phony screenshot of a ticket that doesn’t exist or has previously been sold — possibly more than once,” said Attorney General Nessel in a press release.
Here’s how Michiganders can protect themselves when buying tickets online:
Know your vendor.
Make sure you are buying your ticket from a reputable website, especially before providing any personal information.
Do your research.
If you aren’t sure whether a particular ticket vendor is legit, research them on the Better Business Bureau’s national website, bbb.org.
Purchasing tickets with a credit card often gives you protections you wouldn’tt otherwise have if you purchased the tickets using cash, check, or apps like Venmo and Cash App. These added protections include the ability to dispute a charge if an event is canceled, or if you receive counterfeit tickets that a venue refuses to honor.
Secure websites take precautions to ensure that others cannot see and copy the personal information you provide. For example, if a website begins with “https,” the “s” indicates that the website is “secure.” Typically, the “s” will not appear in the web address until you access the order page of the site where you are asked to enter your personal information.
Inspect your tickets.
Check the time, date, and location on the tickets to ensure that this information matches your expectations. Review the listed seat assignments and call the venue to ensure that they represent validly assigned positions within the facility. The venue may also be able to give you information about any unique features on authentic tickets.
“If you’re buying tickets to this weekend’s playoff game at Ford Field, make sure the tickets you pay for are authentic and they will actually get you into the game,” said Attorney General Nessel in a press release. Only then will you be able to keep your enthusiasm and your finances secure as you defend the den. Let’s go, Lions!”
For more information on how to protect yourself from ticket scammers, check out the Online Ticket Purchasing from Michigan’s Consumer Protection Team.
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